Customer Service

Frequently Asked Questions

What does “Skura” mean?

What are the materials in a Skura Style sponge?

How often should I change my Skura Style sponge?

How quickly should I expect the monogram to fade?

Can I use the sponge with any type of cleaning products?

Are Skura Styles sponges safe to use on any surface?

How many sponges come in a package?

Can I purchase just one color per package?

Where are Skura Style sponges made?

Can Skura Style sponges be recycled?

Can I use this sponge in my aquarium?

How do I clean or sanitize my Skura sponge?

How does the subscription work?

How do I determine which plan is better for me?

Can I order just one package of Skura Style sponges?

Where do you ship?

How much are Skura Style sponges?

How does the $5.00 offer work?

What types of payment do you accept?

When will my credit card be charged?

What if my credit card is declined or I want to change the credit card I use?

How do I cancel my subscription?

What is your return policy?

Can I pause my subscription?

Can I change my subscription plan?

Can I buy at retail locations?

Can I order a subscription for someone else?

How will I be charged for my gift?

Is there a gift message?

Who is the company behind Skura Style sponges?

How will you use my personal information?

What if I can’t log in or have forgotten my password?

Can I unsubscribe from emails?

What if buy something on The View's View-your-deal?

Shipping Information

Where do you ship?

Do you charge for shipping?

Can I indicate different shipping methods?

How do I track my orders?

What if my order does not arrive?

Can I schedule a gift order to arrive by a certain date?

What is your return policy?

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